Twelve Terms & Conditions
Last updated: August 31, 2026
Twelve (“we,” “our,” or “us”) operates the Twelve mobile application and website (the “Service”), a directory of twelve-step recovery meetings. By using the Service you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use the Service.
If you are under 18, you represent that you have permission from a parent or legal guardian.
2. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Service in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to the Service or its systems
- Reverse engineer, decompile, or exploit any part of the Service
- Interfere with the proper functioning of the Service
- Use meeting or contact information from the Service to harass, solicit, or identify individuals
3. Meeting Information
The Service aggregates meeting listings (times, locations, and access details) from publicly available sources published by twelve-step fellowships and intergroups.
You acknowledge that:
- Meeting details can change without notice and may be inaccurate, incomplete, or out of date
- We do not organize, host, endorse, or verify any meeting listed in the Service
- You are responsible for confirming meeting details before attending
4. Independence and Non-Affiliation
Twelve is an independent directory. We are not affiliated with, endorsed by, or a part of SAA, SLAA, SA, SRA, SCA, or any other twelve-step fellowship, intergroup, or related organization.
Fellowship names and program information are used solely to identify the meetings listed. Each fellowship’s own literature, traditions, and websites remain the authoritative source for its program.
5. Intellectual Property
All content and materials provided by Twelve, including:
- Software
- Design
- Branding
are owned by or licensed to Twelve and are protected by intellectual property laws.
You may not copy, reproduce, distribute, or create derivative works without permission. Meeting information itself originates from public fellowship sources.
6. Not Medical or Professional Advice
Twelve provides meeting information and organizational tools only.
We do not provide:
- Medical, psychiatric, or psychological advice
- Addiction treatment, therapy, or counseling
- Crisis services
The Service is not a substitute for professional care. If you need help, consult a qualified professional. If you are in crisis or thinking about harming yourself, call or text 988 (in the U.S.) or your local emergency number.
7. Third-Party Content and Services
Meeting listings may link to third-party websites and services, such as fellowship websites and video-conferencing services (e.g., Zoom).
We:
- Do not control or endorse third-party content or services
- Are not responsible for their availability, accuracy, or conduct of meetings held on them
Your use of third-party services is subject to their respective terms.
8. Termination
We reserve the right to suspend or terminate your access to the Service at any time, without notice, if you violate these Terms.
9. Disclaimer of Warranties
The Service is provided “as is” and “as available.”
We make no warranties regarding:
- Accuracy or completeness of meeting information
- Reliability or availability of the Service
- Any outcome from attending meetings found through the Service
10. Limitation of Liability
To the fullest extent permitted by law, Twelve shall not be liable for:
- Indirect, incidental, or consequential damages
- Any harm arising from attending meetings or interacting with meeting participants
- Reliance on meeting information that proves inaccurate or out of date
11. Indemnification
You agree to indemnify and hold harmless Twelve from any claims, damages, or liabilities arising from:
- Your use of the Service
- Your violation of these Terms
12. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.
13. Changes to Terms
We may update these Terms from time to time.
Continued use of the Service after changes constitutes acceptance.
14. Contact Information
For questions or support:
Email support@usetwelve.app.
15. Entire Agreement
These Terms constitute the entire agreement between you and Twelve regarding use of the Service.